Among you, me, and everyone else, no one is perfect. Even the most successful people have weaknesses. The happiest people sometimes still have some sadness.
The kindest people are also mean sometimes. The richest people still feel that their lives are lacking in everything.
So understanding and empathy are very important. You should empathize when someone does something wrong. As long as they are kind and honest, they deserve to be forgiven.
You should give empathy when someone fails because they may have tried so hard and made a lot of effort. And their futures may be very bright. Just now, they are going through the lows of their lives.
You should empathize when someone is angry. They are facing the stresses and pressures of their lives. They need the time and sharing of those around them to calm their hearts so that they can find peace of mind.